Terms of Service

1. Order Time Requirement

Please be advised that we cannot guarantee any requested delivery time.
Flower Arrangements, Decorated Cakes, Fruits Tower (FTS & FTL) Edible Fruits (EDS&EDH) and Custom Orders
must be placed at least 1 week prior to the delivery date.

2. Cancellation Charges

Flower Arrangements, Decorated Cakes, Fruits Tower (FTS & FTL) Edible Fruits( EDS&EDH), Custom orders
Cancellation Fee: 100% cancellation charge
To be charged: 1 week prior to the day of delivery.

All Other Gifts
Cancellation Fee: $10 for each basket
To be charged: The day of delivery

3. Other Charges

Rush Order: $10 per basket,
New orders or any modification of orders

Long Messages: $10 per message,
A message with more than fifty (50) Japanese words or twenty-five (25) English words.

Extra Message card: $5 per card in the same basket,
One additional standard message card allowed

Delivery Outside of Honolulu: 1-4 basket $35 Ko’Olina Resort area, per order, per hotel
(No delivery to Turtle Bay Resort)
Over 15 baskets, please inquire

4. Custom Orders

We are happy to accommodate any custom order. We will make your gifts
according to your request and budget.

5. Substitutions

We reserve the right to substitute with items of equal or greater value.

6. Hawaii Liquor Laws

No one under the age of twenty-one (21) is allowed to purchase, possess, or consume alcoholic beverages. Also, it is illegal for anyone to purchase alcoholic beverages for those who are under the legal drinking age. These laws apply to both residents and visitors. Some restrictions apply for any delivery. Please check with us first.

7. Credit Card

We accept all major credit cards.